FAQ
Questions, answered
The things people ask most before their first appointment. If yours isn't here, just ask.
Which treatment should I book first?
If you've never been to the studio, book the new client signature custom facial. It includes a full skin analysis and a facial built around what I find, and it's the starting point for peels and the more advanced treatments.
Why are some treatments for returning clients only?
Chemical peels, BioRePeel and Radiance Revival are stronger treatments. Seeing your skin in a facial first tells me how sensitive it is and which strength is safe, so you get results without irritation.
How should I prepare for my appointment?
Come with a clean face if you can, though I'll cleanse either way. Bring a list of the products and any medications you use. Before a peel or BioRePeel, stop retinoids, exfoliating acids and other active products five days ahead.
Will my skin be red afterward?
After most facials, a little pinkness fades within a few hours. Peels can bring some dryness or light flaking for a few days. Dermaplaning, HydroDiamond and oxygen facials have no real downtime, so they work well before an event.
How often should I get a facial?
For most people, every four to six weeks lines up with the skin's natural renewal cycle. If you're working on acne or dark spots, we may book closer together for a while, then space them out.
What is your cancellation policy?
Please give at least 48 hours' notice to cancel or reschedule. Changes with less notice, and no-shows, lose the deposit. Deposits are non-refundable and non-transferable. This keeps the schedule fair for everyone on the waitlist.
Do you treat teenagers?
Yes. Teen facials are designed for younger skin. A parent or legal guardian needs to be there for the appointment, and teens shouldn't be taking any medications at the time of treatment.
Can I get a facial while pregnant?
Some treatments are fine and some aren't. Please mention it when you book or message me first, and check with your doctor. I'll adjust or skip anything that isn't appropriate.
What payment options do you accept?
Payment is handled through GlossGenius, which accepts major cards. Buy Now, Pay Later is available for eligible bookings.
Where are you located?
42-16 28th Avenue, Suite 5, Astoria, NY 11103. Directions and hours are on the contact page.
Still wondering?
Send a quick message with your question. I read every one myself.